ENTERTAINMENT > Check List for Interview
CHECK
• Inspect the following items regarding the vehicle’s state.
• Print out this page for interviewing customers.
1. MODEL WITH 6.2 INCH DISPLAY
Check List for Interview | Date of Vehicle Bring-in Year Month Date | ||
Customer’s name | Registration No.
| Initial year of registration Year Month Date | |
Vehicle model
| Frame number
| ||
Interviewer
| Inspector
| Engine type
| Odometer reading
|
Customer specified content • • • • | |||
Product information | Part No.
| Manufacturer model number
| Serial No.
|
Software version*1
| |||
Connected device (example: iPod connected via USB cable)
| |||
SUBARU STARLINK connection ID*1 | |||
SUBARU STARLINK app version | |||
Mobile phone | Mobile phone carrier (example: AT&T)
| ||
Mobile phone model (example: Apple iPhone 6)
| |||
Mobile phone OS version (example: software version information)
| |||
Date when problem occurred | Year Month Date | ||
Conditions at event | Weather Fine Cloudy Rainy Snowy Others ( ) | ||
Temperature °C (°F) | |||
How often Always (Check here if reproduced.) Once in the past Sometimes ( times a day / times a week / times a month) | |||
When | Example: It occurs about 30 minutes after driving.
| ||
Occurrence condition 1 (In what situations did it occur?) | Fast Driving Rough Roads Parked Unknown Others | ||
Occurrence condition 2 (In what operations did it occur?) | ACC On Insert Disc Press Specific Button Press Specific Mode Unknown Others | ||
Recovering condition (What helped the status return to normal?) | Recover on its own ACC Off and On Does not recover Others | ||
Occurrence location | Unknown Any Place Driving around open areas like in the country Driving around hills or mountains Driving around cities with large buildings Driving around residential areas or no large buildings Driving around areas with power | ||
Error message content (error message displayed) | |||
Display trouble | Black screen White screen Blue screen Dim Vertical/horizontal noise (lines) Poor color tone Unclear Display corruption No picture Others | ||
Occurrence conditions (screen display related problems) | CD Radio External devices Others ( ) | ||
Operating problems | Display does not switch Display changes unexpectedly Response is dull/slow Does not respond to key entry Does not respond to steering switch entry Does not change to night mode screen Discs cannot be inserted or ejected Others | ||
Display/touch switch malfunction | Brightness / Contrast Discoloration No rear camera Partial Display Lines in screen No Audio Control Screen No Navi Map on Screen Others | ||
Voice recognition malfunction | Voice recognition is not ready Not recognize commands Others | ||
BEEP on operation entry | Present None | ||
Radio malfunction | AM: Station ( Hz) FM: Station ( Hz) SXM: Station ( channel) (only for North America) HD: Station ( channel) (only for North America) No Sound No / Poor Sound Noise / Static Sound cuts in / out Others | ||
SW color change at operation | Present None | ||
Audio malfunction | Does not sound Front ( R L) Rear ( R L) Others ( ) Operation related problems Cannot adjust volume level Cannot use tone control or adjust tone range Cannot record Sound skipping CD DVD Others ( ) • Specific mode/disc ( ) | ||
CD/USB/SD/iPod malfunction | Will not accept Will not eject (CD) Will not play Skips / Jump Chapter No Sound Noise / Static Sound cuts in / out Shows Error Others | ||
Bluetooth Audio related malfunction | Will Not Pair Will Not Play No Sound Noise / Static Disconnect on its own Others | ||
Bluetooth handsfree related malfunction | Will Not Pair Cannot Hear (Receiver) Cannot Hear (Caller) Sounds Garbled Address Book Will Not Transfer Disconnect on its own | ||
SUBARU STARLINK malfunction | Bluetooth connection not established SUBARU STARLINK app disabled SUBARU STARLINK app disabled Communication gets out of service Pandora disabled MirrorLink disabled AHA disabled USB connection not established Others | ||
Check result | Reproductivity Reproduced Always Sometimes Cannot be reproduced Others | ||
Condition Cold Warm At starting Immediately after starting During warm-up At idling When start driving While driving At acceleration At deceleration When applying brake |
*1: For confirmation procedure, refer to Audio System. Audio System > OPERATION">
2. MODEL WITH 7 INCH DISPLAY (AUDIO)
Refer to model with 6.2 inch display. Check List for Interview > CHECK">
3. MODEL WITH 7 INCH DISPLAY (NAVIGATION)
Check List for Interview | Date of Vehicle Bring-in Year Month Date | ||
Customer’s name | Registration No.
| Initial year of registration Year Month Date | |
Vehicle model
| Frame number
| ||
Interviewer
| Inspector
| Engine type
| Odometer reading
|
Customer specified content • • • • | |||
Product information | Part No.
| Manufacturer model number
| Serial No.
|
Software version*1
| |||
Connected device (example: iPod connected via USB cable)
| |||
SUBARU STARLINK connection ID*1 | |||
SUBARU STARLINK app version | |||
Mobile phone | Mobile phone carrier (example: AT&T)
| ||
Mobile phone model (example: Apple iPhone 6)
| |||
Mobile phone OS version (example: software version information)
| |||
Date when problem occurred | Year Month Date | ||
Conditions at event | Weather Fine Cloudy Rainy Snowy Others ( ) | ||
Temperature °C (°F) | |||
How often Always (Check here if reproduced.) Once in the past Sometimes ( times a day / times a week / times a month) | |||
When | Example: It occurs about 30 minutes after driving.
| ||
Occurrence condition 1 (In what situations did it occur?) | Fast Driving Rough Roads Parked Unknown Others | ||
Occurrence condition 2 (In what operations did it occur?) | ACC On Insert Disc Press Specific Button Press Specific Mode Unknown Others | ||
Recovering condition (What helped the status return to normal?) | Recover on its own ACC Off and On Does not recover Others | ||
Occurrence location | Unknown Any Place Driving around open areas like in the country Driving around hills or mountains Driving around cities with large buildings Driving around residential areas or no large buildings Driving around areas with power | ||
Error message content (error message displayed) | |||
Display trouble | Black screen White screen Blue screen Dim Vertical/horizontal noise (lines) Poor color tone Unclear Display corruption No picture Others | ||
Occurrence conditions (screen display related problems) | Navigation CD Radio External devices Others ( ) | ||
Operating problems | Display does not switch Display changes unexpectedly Response is dull/slow Does not respond to key entry Does not respond to steering switch entry Does not change to night mode screen Discs cannot be inserted or ejected Others | ||
Display/touch switch malfunction | Brightness / Contrast Discoloration No rear camera Partial Display Lines in screen No Audio Control Screen No Navi Map on Screen Others | ||
Voice recognitio |
Low tire pressure warning light (U.S.-spec. models)
When
the ignition switch is turned to the
"ON" position, the low tire pressure warning
light will illuminate for approximately 2
seconds to check that the tire pressure
monitoring system (TPMS) is functioning
properly. If there is no problem and all tires
are properly inflated, the light w ...
Installation
MANUAL TRANSMISSION AND DIFFERENTIAL(5MT) > Drive Pinion Shaft AssemblyINSTALLATION1. Remove the front differential assembly.2. Hypoid gear set match mark/No.: The number (A) on top of the drive pinion, and the number on the hypoid driven gear are set numbers for the two gears. Use a pair having ...
Dtc u1235 lost communication with eyesight
LAN SYSTEM (DIAGNOSTICS) > Diagnostic Procedure with Diagnostic Trouble Code (DTC)DTC U1235 LOST COMMUNICATION WITH EyeSightDTC DETECTING CONDITION:No data from stereo camera is received.TROUBLE SYMPTOM:Cooperation control of EyeSight does not operate properly.STEPCHECKYESNO1.CHECK PERFORMING OF ...